billing
How do I cancel?
We’re here to help. If you’re not fully satisfied with your Brainwiki membership, canceling is simple. This guide walks you through how to cancel, what features you’ll lose, and what happens next.
What you’ll lose access to after canceling Brainwiki
Be sure to use any remaining sessions before canceling:
- Run a full IQ assessment and view your detailed cognitive profile
- Train daily across memory, logic, processing speed, and attention
- Track your progress and unlock personalized improvement programs
Here’s what you’ll miss out on:
- Adaptive brain training that adjusts to your level every session
- Detailed analytics on your cognitive strengths and areas for improvement
- Achievement certificates and unlimited access to all training exercises
Consider just pausing your membership: You’ll keep all your progress and can resume any time.
How to cancel your Brainwiki subscription
- Cancel anytime from your account settings.
- Email our support team: [email protected] — usually within 1 business day.
- Submit a message via our contact form — no login required.
What happens after cancellation?
We’re sorry to see you go. Your membership will remain active until the end of your current billing cycle. You won’t be charged again, and we’ll send you a confirmation email for your records.